FAQ

Shipping & Processing

  • How long does processing take?
    Please allow up to 3 business days for your order to ship. Processing begins the next business day after the order is placed.

  • How long is shipping?
    Standard U.S. shipping typically takes 3–7 business days depending on your location.

  • Do you offer rush shipping?
    Not at this time.

  • Returns & Exchanges

    • Do you accept returns?
      Due to the nature of custom apparel, all sales are final.

    • Can I exchange for a different size?
      Exchanges may be available if the size is in stock. Customers are responsible for return shipping.

    • What if my item arrives damaged?
      Please email us within 48 hours of delivery with photos of the issue and your order number.

    • How can I contact customer support?
      Email us at noidonotplaybasketball25@gmail.com
      Please allow 24–48 hours for a response.